Four Steps to Resolution
From the moment you call us, we take control of the entire process so you can focus on your family.
Assessment
Documentation
Negotiation
Construction
Free Property Assessment
We start with a comprehensive inspection of your property. Our experienced team examines all damage—visible and hidden—to ensure nothing gets missed in your claim.
Complete Property Inspection
We examine your roof, siding, interior, and all affected areas to identify every bit of damage that should be included in your claim.
Hidden Damage Detection
Years of experience help us spot damage that homeowners and adjusters often miss— water infiltration, structural issues, and secondary damage.
Honest Evaluation
We'll tell you if you have a valid claim or not. We don't waste your time or ours on claims that won't be approved.
Timeline: 1-2 Days
We typically schedule assessments within 24-48 hours of your call. The inspection itself takes 1-3 hours depending on property size and damage extent.
Professional Documentation
Insurance companies require detailed evidence. We create comprehensive documentation that meets their standards and supports your claim.
Professional Photography
High-quality photos of all damage from multiple angles, with proper lighting and detail that clearly shows the extent of damage.
Detailed Measurements & Reports
Precise measurements, material specifications, and written reports that document every aspect of the damage and required repairs.
Cost Estimates
Accurate repair estimates based on current Connecticut construction costs and quality materials—not the lowball numbers adjusters often use.
Timeline: 3-5 Days
We compile all documentation within a few days of the assessment. This includes photo processing, report writing, and estimate preparation.
Expert Claim Negotiation
This is where our experience really matters. We handle all communication with your insurance company and fight for the settlement you deserve.
Submit Your Claim
We submit your claim with all documentation to your insurance company and ensure they have everything needed for proper evaluation.
Meet with Adjusters
We're present when the insurance adjuster inspects your property, pointing out damage and ensuring nothing is overlooked or undervalued.
Negotiate Settlement
If the initial offer is too low (which it often is), we negotiate with evidence and expertise until we reach a fair settlement.
Handle All Communication
You don't deal with insurance company calls, emails, or paperwork. We handle everything and keep you informed of progress.
Timeline: 2-4 Weeks
Most claims are resolved within 2-4 weeks. Complex claims or difficult adjusters may take longer, but we stay on it until you get a fair settlement.
Quality Construction & Restoration
Once your claim is approved, our licensed contractors get to work restoring your home to perfect condition with quality materials and expert craftsmanship.
Detailed Project Plan
We create a clear timeline and schedule for your restoration work, coordinating all trades and materials for efficient completion.
Licensed Contractors
All work is performed by licensed, insured professionals who follow Connecticut building codes and industry best practices.
Quality Materials
We use premium materials from trusted manufacturers—the same quality we'd use on our own homes.
Regular Updates
We keep you informed throughout the project with regular updates and are always available to answer questions.
Timeline: 2-8 Weeks
Construction time varies by project scope. Simple roof repairs may take 2-3 weeks, while complete rebuilds can take 6-8 weeks. We complete work on schedule.
Common Questions About the Process
Here are answers to questions we hear most often from Connecticut homeowners.
What does it cost?
Our initial assessment and consultation are completely free. If you decide to work with us, our fees come from the insurance settlement—not out of your pocket.
How long does the whole process take?
From initial call to construction completion, most projects take 6-12 weeks total. Emergency repairs can often start within days.
What if my claim is denied?
We have a 98% success rate, but if a claim is denied, we help you understand why and can assist with appeals if appropriate.
Do I have to use you for construction?
No, but most homeowners do because we already know the project details and our pricing is built into the settlement. Plus, we guarantee our work.
Will my insurance rates go up?
Filing a legitimate claim for covered damage typically doesn't significantly impact rates. That's what insurance is for.
What types of damage do you handle?
Storm damage, water damage, fire damage, wind damage, hail damage, and more. If it's covered by homeowners insurance, we can help.